Buddy

Learn how to build better customer relationships on WhatsApp.

Practical guides and plain-English explainers for growing your audience, sending messages people read and keeping customers coming back.

New to WhatsApp marketing? Start here.

Three guides that cover the whole job: what a platform does, how to grow a list with consent, and how to write messages WhatsApp approves.

Every WhatsApp term, in plain English.Opt-in, template, service window, quality rating, messaging limit: what each one means and where it shows up.Opt-inMessage templateCustomer service windowQuality ratingSegmentWebhookOpen the glossary

Every guide, by topic.

Product

Product

WhatsApp marketing platform

WhatsApp marketing platform: how to choose one and send bulk messages safely

What a WhatsApp marketing platform does, how it compares with the Business app and the API, the rules, limits and current prices, and a checklist to choose one.

14 min read

Product

Website widget

WhatsApp widget for your website: chat button or opt-in form?

A WhatsApp chat button starts a conversation. An opt-in form lets you message people later. Which widget your site needs, and how to embed a form in one line.

6 min read

Product

Integrations

WhatsApp integrations: how to connect your store, payments and tools

WhatsApp integrations explained: the four ways to connect Shopify, payments, Zapier and your CRM, which events to send, and how to keep consent intact.

7 min read

Product

AI on WhatsApp

WhatsApp AI agent: what Meta allows in 2026 and how to use AI safely

What a WhatsApp AI agent is, what Meta's ban on general-purpose AI chatbots means for your business, the human hand-off rule, and how to keep a person in charge.

6 min read

Product

WhatsApp MCP

WhatsApp MCP: how AI agents connect to WhatsApp Business, safely

What a WhatsApp MCP server is, what Meta's WhatsApp Business Tools MCP does, the risk in unofficial servers, and how to let an AI agent run your channel safely.

7 min read

Product

Meet Buddy

What is Buddy? The WhatsApp engagement platform, explained

Buddy turns followers and customers into WhatsApp subscribers you can message, answer and measure. Every feature, who it's for and how pricing works.

9 min read

Guides

Use cases

Use cases

Ecommerce

WhatsApp for ecommerce: 8 plays for online stores, with rules and copy

WhatsApp for ecommerce: 8 plays from order updates to abandoned carts, restocks and win-backs, which Meta counts as marketing or utility, and copy to adapt.

7 min read

Use cases

For creators

WhatsApp for creators: Channels, broadcast lists and a list you own

WhatsApp for creators: when to use a Channel, a broadcast list or an opt-in subscriber list, plus launch, live-session and re-engagement plays with sample copy.

9 min read

Use cases

For SaaS

WhatsApp for SaaS: onboarding, activation and renewals that land

How SaaS teams use WhatsApp for onboarding, activation, feature news and renewals: six plays with sample copy, and which messages Meta treats as utility.

8 min read

Use cases

Class on WhatsApp

WhatsApp for education: 8 messages that keep learners on track

WhatsApp for education: how schools, tutors and courses send enrolment details, class reminders and launches, with template categories, costs and consent.

7 min read

Use cases

See you there

WhatsApp for events and communities: reminders that get seen

WhatsApp for events and communities: registration, reminders, last-minute changes and member updates, plus when to use a group, a Community or a broadcast.

8 min read

Use cases

Your table's ready

WhatsApp for restaurants: bookings, regulars and quiet-night offers

WhatsApp for restaurants, cafés and hotels: menu QR opt-ins, booking reminders, last-minute tables and offers for regulars, with sample copy, rules and costs.

7 min read

Put what you learn to work on WhatsApp.

Be among the first businesses to grow, message and keep customers with Buddy.

Join the waitlist