Buddy
Enterprise

WhatsApp at scale, with every message accounted for.

Many brands, regions and teams sending on WhatsApp quickly becomes many risks. Buddy gives larger organisations one engine: separate workspaces, roles, consent records and APIs, with the controls procurement asks for.

For multi-brand businesses, large teams and platforms
A team around a table with laptops
Audit · campaign sent
ByPriya (Admin)
ToUK repeat buyers
ConsentChecked · 4,210
Workspaces8, brands and regions
RolesAdmin, Member, Viewer
API and events included
Built for scaleWorkspacesRolesAuditAPICustom terms
Technology fromMeta
SCROLL

More audiences, more senders, one engine.

Workspaces
UK store4,210
EU store3,880
Outlet1,204

A workspace for every brand or region

Each with its own number, audience and team, all on the same model and consent rules.

Governance
Consent record
SourceCheckout
Date12 Mar

Who sent what, to whom, on what permission

Every message tied to an audience, every subscriber to a consent record with a source and date.

Integration
CRM event
Buddy automation
Webhook back

Your systems stay the source of truth

Subscribers, events and webhooks flow between Buddy and your CRM, data warehouse and apps.

A client signing papers across a desk at a firm
Procurement, answered in writing.Data handling, subprocessors, retention and access, documented.

When WhatsApp grows, so does the risk.

One team with a broadcast list is manageable. Ten teams with ten numbers and no shared rules is how numbers get restricted and data goes astray. Buddy puts every sender on one engine with one set of rules.

Teams messaging customers with no shared consent rules.
No record of who sent what to whom.
Customer data scattered across tools and spreadsheets.
One engine, separate workspaces, roles, consent on every send and an audit trail.

How enterprise setups start.

With your structure, your permissions and your systems, not a price list.

1

Map your structure

We design workspaces around your brands, regions or clients, and the roles each team needs.

Your setup
Workspaces8
Teams14
Numbers8
2

Connect your systems

API, events and webhooks connect Buddy to your CRM, data warehouse and product.

CRM
Buddy
Data warehouse
3

Agree the terms

Volume, retention, support and contract terms set per agreement.

Agreement
LimitsCustom
RetentionCustom
SupportDedicated

What changes at scale.

Every message accounted for.

An audit trail of who sent what, to which audience, with consent checked on every recipient. Answers for compliance, ready when asked.

Audit trailConsent on every sendRoles

Roles that match your teams.

Admins, members and viewers per workspace.

PriyaAdmin
TomMember
InesViewer
"

Data handling, subprocessors, retention and access are documented, not described in a sales call.

Dedicated support.

A named contact for your team.

Custom limits and terms.

Volume, retention and contract terms set per agreement.

MessagesCustom
RetentionCustom

Single sign-on.

Your team signs in with your identity provider.

Data requests.

Export and deletion to support GDPR.

Enterprise questions.

Anything else, ask Sarah.She reads and replies to every message.
Ask a question
Can we run several brands or regions?

Yes. Each gets its own workspace with its own WhatsApp number, audience and team, on the same consent rules.

How do roles work?

Invite people to each workspace as admins, members or viewers, so settings stay with the people responsible for them.

Can we connect our CRM and data warehouse?

Yes. The API, events and webhooks keep Buddy in step with your systems.

Where can our security team review Buddy?

Start with our Security and Subprocessors pages, then talk to us for anything your review needs.

How is enterprise priced?

By agreement, based on your workspaces, volume and terms. Talk to us and we'll shape it around your setup.

Tell us how your team is structured.

Enterprise setups start with your workspaces, your permissions and your systems.

A client and an adviser shaking hands