Stay useful between visits.
Keep guests informed before, during, and after visits with timely updates, reminders, offers, and service follow-up.
Permission-based. Built on the official WhatsApp Business Platform.
Today
Hi Ada, the new set is live
You asked us to tell you first: 20% off until midnight. Want the code?
9:41 AM
Yes, send it
9:41 AM
- Restaurants
- Hotels
- Bars
- Bakeries
- Salons
- Wellness studios
- Experience businesses
How it works
From a visit to guests who return.
Collect opt-ins
A link in your bio, a QR at checkout, a form on your site, or straight from your own app over the API. However they come in, they land in one list.
They opt in
Build the campaign
They respond
See what works
Buddy for hospitality
Your regulars did not leave. They just forgot.
Quiet days need better reach
The room, staff, and inventory are ready, but the people who like you may not know what is happening.
Guest context disappears
Bookings, visits, birthdays, preferences, and feedback are often disconnected from messaging.
Follow-up becomes manual
Teams copy numbers, send one-off messages, and lose the chance to build a repeatable customer relationship.
How restaurants & hospitality use Buddy.
Confirm and remind guests
Send booking confirmations, table reminders, event details, and schedule changes through WhatsApp.
- Booking confirmation
- Table reminder
- Event detail
- Reschedule
Bring people back between visits
Build audiences around regulars, VIPs, inactive guests, birthdays, preferences, and visit history.
- Regulars
- VIP guests
- Birthdays
- Inactive guests
Announce timely offers
Share menu launches, seasonal specials, event nights, cancellations, and last-minute availability with the right audience.
- Menu launch
- Weekend offer
- Two seats opened
- Private event
Follow up after service
Ask useful questions, collect replies, route support needs, and understand what brings guests back.
- Feedback
- Review ask
- Preference update
- Return offer
WhatsNews restaurants & hospitality send.
The seasonal menu is live
212 reads
Your table is tomorrow
97% delivered
How was your visit?
88 replies
Two seats opened up
64 bookings
FAQ
Questions, answered.
Buddy is a customer engagement and retention platform built around WhatsApp. It helps you build an audience, understand subscribers, send relevant WhatsNews, automate follow-ups, and measure what happens next.
Still have questions?
Reach out to Sarah, the founder. She reads and replies to every message.
Message us