Buddy

Keep users engaged after signup.

Use WhatsApp to support activation, product education, feature launches, renewal reminders, and customer retention.

Permission-based. Built on the official WhatsApp Business Platform.

LLami Skincareonline

Today

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9:41 AM

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Own your listPermission-basedNo blastingOne-tapMeta-approvedBuilt for WhatsApp

How it works

From signup to users who stay.

Opt-in sources
usebuddy.app/harborapp
In-app prompt
Onboarding email
Docs footer
01
1

Collect opt-ins

A link in your bio, a QR at checkout, a form on your site, or straight from your own app over the API. However they come in, they land in one list.

2

They opt in

3

Build the campaign

4

They respond

5

See what works

Buddy for SaaS

Your users do not only live in their inbox.

Important updates get missed

Email, feeds, portals, and push notifications are crowded. The people who care may never see the thing you sent.

Activation windows close quickly

If a user misses the right next step, your product can become another forgotten tab.

Product updates lack context

Different customers need different reminders, education, and renewal nudges.

How saas use Buddy.

Welcome users after signup

Use WhatsApp alongside your product to help new users complete setup and understand the first useful action.

  • Trial started
  • Workspace setup
  • Invite teammate
  • First action

Drive activation

Send product education, setup nudges, and timely reminders based on lifecycle events instead of one-size-fits-all emails.

  • Onboarding
  • Product education
  • Office hours
  • Checklist

Share updates with context

Tell the right customers about feature launches, policy changes, billing reminders, and renewal moments.

  • Feature launch
  • Renewal reminder
  • Plan change
  • Incident update

Reduce drop-off

Use segmentation and event-driven automation to identify users who are stuck, inactive, or close to churn.

  • Inactive users
  • Trial expiring
  • Payment failed
  • Churn risk

WhatsNews saas send.

Onboarding

Finish setup in two minutes

44 activated

Feature launch

Exports are now faster

203 reads

Webinar

Office hours this Thursday

64 signed up

Renewal

Your plan renews next week

97% delivered

FAQ

Questions, answered.

Buddy is a customer engagement and retention platform built around WhatsApp. It helps you build an audience, understand subscribers, send relevant WhatsNews, automate follow-ups, and measure what happens next.

Still have questions?

Reach out to Sarah, the founder. She reads and replies to every message.

Message us

Start building a customer channel you can keep improving.

Use WhatsApp to support activation, product education, feature launches, renewal reminders, and customer retention.