Buddy
Buddy for education

The room changed. Half the cohort found out too late.

An email and a portal post wait behind a login, and half the cohort misses them. On WhatsApp, the change is read before class, and every question comes back to one inbox.

For online schools, bootcamps, universities, training providers and course sellers
A teacher leading a class
Hi Priya, class starts at 6pm tonight. Room B2 this week, not B4. Bring your week 3 workbook.17:00
Thank you, I nearly went to B4!
EnrolledData Analytics
Read2 min
Replied4 min
41 of 48 read it in time
How your learners join In-app opt-in via API Website widget Opt-in page and QR Import with consent
Technology from Meta
SCROLL

Admissions, tutors and student support, all on one channel.

Admissions
Enrolled → in the first class, cohort 6
EnrolledRead welcomeRepliedAttended

Admissions: enrolments that turn up

A learner who paid and went quiet gets the access details and a reminder on the day it matters, and can reply instead of hitting a dead end.

Tutors
Read within the hour

Tutors: resources that actually get opened

Slides, replays and deadlines reach the cohort the evening they're ready, get read within the hour, and the questions come back while the lesson is still fresh.

Student support
"Will it be recorded?"Question
"I'll be there"Interested
"Can't log in to the portal"Follow up

Support: every question in one inbox

Replies arrive sorted by what learners mean, a question, a yes, a login problem, and get answered in the same thread. Nobody chases messages across three group chats.

Students laughing together in a library
Marcus missed the room change.It was posted in the portal on Monday. The WhatsApp reminder on Tuesday was read in three minutes, on the bus.

Your learners don't skip class. They skip the inbox.

Orientation emails go unread, portal posts wait behind a login, and the one message that mattered gets buried in a group chat. The same learner opens WhatsApp between every lecture.

The room change posted in the portal, seen after class started.
Cohort 6, alumni and prospects all get the same email blast.
Questions land on a tutor's own phone, in email and on the forum.
With Buddy, learners opt in when they enrol, each cohort gets its own messages, and every question lands in one inbox.

From enrolment to their WhatsApp in three steps.

Connect where learners enrol, or show a QR at orientation. Everything after that happens inside Buddy.

1

Opt in as they enrol

Connect Selar or Nestuge, add the widget to your course page, or show the QR at orientation. Each learner who says yes arrives in Buddy tagged with their course.

Connections2 syncing
Selar
Nestuge
Orientation QR
2

Group by cohort and progress

Tags become audiences: the cohort with class tonight, learners behind on week 3, graduates who haven't claimed a certificate.

Audiences
Cohort 6 · class tonight48 learners
Behind on week 3Nudge
Finished, certificate unclaimedFollow up
Opted outNever messaged
3

Send, automate, answer

The welcome sends itself. Class reminders go out as a WhatsApp message. Every question comes back to one inbox.

Automation · Enrolment welcome
When: new subscriber tagged "cohort 6"
Send: "You're in. Here's how week 1 works"
Wait 6 days, until the day before class 1
Send WhatsApp message: "Class tomorrow, 6pm, room B2"
Maya replied "I'll be there" → stop

Four messages your learners read in the first week.

Each one is an approved template with the learner's name in it, and every reply comes straight back to you.

Enrolment welcome
BrightPath AcademyBusiness account
Trigger · new subscriber, tagged cohort 6
Class reminder
BrightPath AcademyBusiness account
Audience · cohort 6, scheduled for 5pm
Assignment
BrightPath AcademyBusiness account
Audience · behind on week 3
Completion nudge
BrightPath AcademyBusiness account
Audience · quiet for 14 days, not finished

Plays you set once and leave running.

Enrolled, ready, in the room on day one.

A welcome the moment they enrol, access details two days before, a reminder an hour before the first class. Each flow stops the moment the learner replies.

Maya ChenAttended
Enrolled · Mon 9:10
Welcome read · Mon 9:12
Reminder sent · Tue 17:00
Replied "I'll be there" · flow stopped

Live sessions people actually turn up to.

Send the link to the cohort an hour before, see who read it, and send the replay to everyone who didn't.

WhatsApp message · Revision class tonight
SentDeliveredReadClicked
"

Learners opt in when they enrol and can opt out with one word. Buddy keeps both on record.

"Will it be recorded?"Question

Every reply, sorted by what learners mean.

Interested, question, follow up, not now. Tutors answer in the thread.

Consent your registrar can sign off on.

Every opt-in is recorded with where and when it happened: the course checkout, the orientation QR, your website. One word from a learner stops every message, and that is recorded too.

Priya S.Opted in
SourceSelar · course checkout
RecordedMon 9:10
Opt-out wordSTOP, honoured instantly

Roles for admissions, tutors and support.

Invite the team. Each person sees only what they need.

Number health, at a glance.

WhatsApp's quality rating and messaging limits for your number, inside Buddy.

What every school asks before it messages a single learner.

Anything else, ask Sarah.She reads and replies to every message.
Ask a question
Can a school message learners on WhatsApp?

Yes. Buddy is built on the official WhatsApp Business Platform and every message is permission-based: each opt-in is recorded with its source, and opt-out is honoured on the spot. Meta's messaging policies apply, and you decide what goes to each cohort.

How do learners opt in?

Through the opt-in page or QR you show at orientation, the widget on your website, an import of learners who already said yes, or one API call from your own learning platform. If you sell courses on Selar or Nestuge, connect it and new enrolments arrive in Buddy with their source recorded.

Can we message one cohort without the others?

Yes. Every learner carries tags such as course, cohort or progress, and tags become audiences. Each WhatsApp message goes to the audience you pick, so tonight's reminder reaches cohort 6 and nobody else.

Can reminders go out on a schedule?

Yes. A WhatsApp message can be sent now or scheduled, so Tuesday's class reminder is set up on Monday for the cohort that needs it. Automations handle the welcome, the access details and the follow-ups on their own, and stop when a learner replies.

How does Buddy handle learner data?

Buddy is built for GDPR. You choose which fields come in, consent and opt-out are kept on record, and our DPA and privacy policy set out the rest.

What does WhatsApp charge for these messages?

Meta charges for business messages by type and by the learner's country. Your Buddy plan is separate from that.

Every learner in the right room, on time.

Join the waitlist and tell us about your school. We'll send back the plays that fit it.

A learner studying with a laptop