Sync customer and order activity into Buddy so you can build audiences, trigger follow-ups, and measure engagement around the customer lifecycle.
Permission-based. Built on the official WhatsApp Business Platform.
Today
Hi Ada, the new set is live
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9:41 AM
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9:41 AM
Availability
This integration is in development. The events below are what it will carry when it ships. Join the waitlist and we will tell you when it is real.
What can flow into Buddy
Keep the customer informed after checkout.
Order confirmation, delivery updates, and the useful follow-up that decides whether someone buys again.
A reminder that is welcome, not nagging.
Reach people who started a checkout and did not finish, once, with something that helps rather than pressures.
Separate the regulars from the first-timers.
Audiences built on order count and recency, so the message matches how well the customer already knows you.
Group by what people bought.
Product and category purchase history becomes a segment you can send to, without exporting anything.
Bring back customers who went quiet.
Identify inactivity against your own definition of it, and build a journey that tries once rather than repeatedly.