Customers
Businesses that turned WhatsApp into their best channel.
Stores, creators, educators and teams use Buddy to grow audiences that chose to hear from them, send messages people read, and bring customers back. Here's how they do it.

Three kinds of business, one channel.
Repeat orders from the customers you already have
Thank-yous, restock alerts and win-backs, sent to the people whose orders say they'll care.
Students who show up and buy the next course
Welcomes, class reminders and launches on the app people check all day.
Users who stay, from first login to renewal
Onboarding tips, feature news and renewal reminders that get read and answered.
What changes when a business moves to Buddy.
The business is the same. The customers are the same. What changes is that messages go to the people who asked, get read, and get answered.
How businesses get started with Buddy.
Most businesses follow the same three steps in their first week.
Connect and collect
Connect their WhatsApp Business number, share an opt-in link or QR code, and import customers who already said yes.
Switch on the basics
A welcome message for new subscribers and a thank-you after every order or booking.
Send the first campaign
A launch, restock or reminder to the segment it's for, then watch the reads and replies come in.
Find the playbook for your business.
Each solution page shows the messages, journeys and results for one kind of business.
What Buddy customers have in common.
They only message people who said yes.
Every Buddy audience is opt-in, with a record of where and when each person joined. That's why their messages get read instead of reported.
They send to segments, not everyone.
Tags and segments decide who gets each message.
The best WhatsApp lists aren't the biggest. They're the ones people are glad to be on.

They automate the routine.
Welcomes, reminders and thank-yous run on their own.
They watch what works.
Reads, clicks and replies after every send shape the next one.
They answer in one inbox.
Replies sorted by intent, shared by the team.
They connect their tools.
Store and app data shapes every message.
What kinds of businesses use Buddy?
Online stores, creators, course sellers, coaches, clinics, restaurants, agencies and SaaS teams: any business whose customers are on WhatsApp.
Can I share my story?
Yes, please. Tell us how you use Buddy and we'd love to feature you here.
How long does it take to get started?
Most businesses connect their number, share an opt-in link and send their first message in their first week.
Do I need technical skills?
No. Everything is set up in the Buddy App. Developers can use the API if you have one.
How do I get access?
Join the waitlist and we'll let you know as soon as you can start.
Be one of the first stories on this page.
Join the waitlist, and tell us about your business. We'll help you set up your first messages.
