Buddy
Customers

Businesses that turned WhatsApp into their best channel.

Stores, creators, educators and teams use Buddy to grow audiences that chose to hear from them, send messages people read, and bring customers back. Here's how they do it.

Shops, creators, course sellers, clinics and SaaS teams
A boutique owner at the counter with a tablet
Hi Elena, your class is tomorrow at 9:00. Reply MOVE to reschedule.18:02
See you there!
Reminderto 186 who asked
Read2 min
Replied4 min
Came back this month
Built forOnline storesCreatorsCourse sellersClinicsRestaurantsSaaS teams
Technology fromMeta
SCROLL

Three kinds of business, one channel.

Stores
Order paidThank-you sent
Back in stock186 told
Quiet 60 daysWin-back

Repeat orders from the customers you already have

Thank-yous, restock alerts and win-backs, sent to the people whose orders say they'll care.

Creators and educators

Students who show up and buy the next course

Welcomes, class reminders and launches on the app people check all day.

Teams
Trial onboarding
Signed up
Welcome sent
Tip on day 3

Users who stay, from first login to renewal

Onboarding tips, feature news and renewal reminders that get read and answered.

Inside a clothing boutique with rails of garments
A boutique, a QR code at the till.Customers join for restock news while they pay, and hear first when their size is back.

What changes when a business moves to Buddy.

The business is the same. The customers are the same. What changes is that messages go to the people who asked, get read, and get answered.

No more saving numbers and copy-pasting broadcasts.
No more one message for everyone.
No more guessing who read it.
An audience that grows itself, messages sent to the right people, and results for every send.

How businesses get started with Buddy.

Most businesses follow the same three steps in their first week.

1

Connect and collect

Connect their WhatsApp Business number, share an opt-in link or QR code, and import customers who already said yes.

Week one
Number connectedDone
QR code printedDone
Subscribers214
2

Switch on the basics

A welcome message for new subscribers and a thank-you after every order or booking.

New subscriber
Send welcome
Tag by source
3

Send the first campaign

A launch, restock or reminder to the segment it's for, then watch the reads and replies come in.

First campaign
Delivered204
Read171
Replied23

What Buddy customers have in common.

They only message people who said yes.

Every Buddy audience is opt-in, with a record of where and when each person joined. That's why their messages get read instead of reported.

Opt-inConsent recordsEasy opt-out

They send to segments, not everyone.

Tags and segments decide who gets each message.

bought-twicein-storecourse-buyer
Will receive186
"

The best WhatsApp lists aren't the biggest. They're the ones people are glad to be on.

They automate the routine.

Welcomes, reminders and thank-yous run on their own.

They watch what works.

Reads, clicks and replies after every send shape the next one.

Read83%
Replied11%

They answer in one inbox.

Replies sorted by intent, shared by the team.

They connect their tools.

Store and app data shapes every message.

Customer questions.

Anything else, ask Sarah.She reads and replies to every message.
Ask a question
What kinds of businesses use Buddy?

Online stores, creators, course sellers, coaches, clinics, restaurants, agencies and SaaS teams: any business whose customers are on WhatsApp.

Can I share my story?

Yes, please. Tell us how you use Buddy and we'd love to feature you here.

How long does it take to get started?

Most businesses connect their number, share an opt-in link and send their first message in their first week.

Do I need technical skills?

No. Everything is set up in the Buddy App. Developers can use the API if you have one.

How do I get access?

Join the waitlist and we'll let you know as soon as you can start.

Be one of the first stories on this page.

Join the waitlist, and tell us about your business. We'll help you set up your first messages.

A barista checking a laptop behind the bar