Only message people who said yes.
A few complaints can get a WhatsApp number restricted. Buddy records every opt-in with its source and time, honours STOP straight away, and keeps opted-out people out of every send, so your number stays trusted.
Hannah WeberConsent record
Website widget
Opted out instantly
From 3 campaigns
One spammy send can cost you your number.
WhatsApp watches how people respond to business messages. Message people who didn't ask, or make it hard to leave, and blocks and reports pile up. Consent is what keeps the channel open.
Permission is a guess.
- Numbers collected with no record of who agreed.
- "STOP" replies missed in a busy inbox.
- People who left still getting the next broadcast.
- No proof of consent if a customer or regulator asks.
- A quality rating that drops without warning.
Permission is a record.
- Every opt-in saved with when, where and the wording shown.
- STOP handled automatically, the second it arrives.
- Opted-out people left out of every send and automation.
- Consent history ready to show whenever it's needed.
- A healthier number, because people wanted your messages.
Ask clearly. Record it. Respect it.
Consent is built into how Buddy collects, stores and sends. There's nothing to remember.
Ask clearly
Opt-in pages, QR codes and widgets say who you are and what people will receive on WhatsApp, as WhatsApp's rules require.
Linen & Co. would like to send you restocks and offers on WhatsApp. Stop any time.
Yes, send me updatesRecord it
Buddy saves the time, the source and the wording shown with every subscriber, automatically.
Respect it
STOP opts people out instantly, every send checks consent first, and START lets people rejoin if they change their mind.
Everything inside Consent & trust.
The safeguards that keep your WhatsApp number in good standing and your customers glad they joined.
Consent checked on every single send.
Campaigns, automations, integrations and the API all go through the same check: no active opt-in, no message. It isn't a setting you can forget to switch on.
Leaving is as easy as joining. One word, and Buddy does the rest.
Opt-in records
When someone said yes, where, and the exact wording they agreed to, saved on their profile.
STOP handling
STOP and similar replies opt people out automatically, with a confirmation message.
Rejoin with START
People who change their mind can come back in one word, with a fresh consent record.
Suppression
Opted-out numbers are left out of every campaign and automation, even if they're imported again.
Import checks
Imports ask where consent came from, so only people who agreed are added.
Data requests
Export or delete a subscriber's data when they ask, to support privacy laws like GDPR.
Consent history
A full timeline of opt-ins and opt-outs for every subscriber.
Number health
Quality rating and opt-out trends in view, so you can slow down before WhatsApp acts.
Official platform
Everything runs on Meta's official WhatsApp Business Platform, never unofficial tools that risk your account.
What Consent & trust does for you, day to day.
Keep your WhatsApp number healthy.
People who asked for your messages read them instead of blocking you. That keeps your quality rating high and your messaging limits growing.
Proof of consent, whenever it's needed.
If a customer asks why they're getting messages, or a regulator asks how you collect consent, the answer is on their profile: when, where and what they agreed to.
Customers who trust you stay subscribed.
Clear opt-ins and easy opt-outs make people comfortable saying yes, and staying. A list of people who want to hear from you is worth more than a big one.
Where consent matters most.
Clinics and healthcare
Appointment reminders only to patients who agreed, with a record.
HealthcareFinancial services
Clear consent history for every customer you message.
Fintech and insuranceImported lists
Only customers who agreed come in, and old opt-outs stay out.
Growing brandsSchools and courses
Parents and students opt in, and can step back any time.
EducationAgencies
Every client's audience collected and kept the right way.
AgenciesThree things people ask about Consent & trust.
What counts as a valid WhatsApp opt-in?
WhatsApp asks that people agree to receive messages from your business on WhatsApp, with your business name made clear. Buddy's opt-in pages, QR codes and widgets are built that way.
Can I message customers who bought from me?
A purchase alone isn't permission for WhatsApp marketing. Buddy asks for the opt-in separately, at checkout, by link or by QR code, and records it.
Does Buddy help with GDPR?
Yes. Consent records, opt-out handling and data export and deletion on request support your obligations under GDPR and similar privacy laws.
Questions about Consent & trust.
Anything else, ask Sarah.She reads every message and writes back herself.What happens when someone replies STOP?
Buddy opts them out straight away, sends a short confirmation, and leaves them out of every campaign and automation from then on.
Can people rejoin after opting out?
Yes. Replying START, or opting in again through your page or QR code, rejoins them with a new consent record.
What does Buddy record for each opt-in?
The date and time, the source (such as your opt-in page, a QR code, the website widget or a connected store), and the wording they agreed to.
Can I import a list of numbers?
You can import customers who agreed to hear from you on WhatsApp, and Buddy asks where that consent came from. Anyone previously opted out stays out.
Can I delete a subscriber's data?
Yes. Export or delete a subscriber's data when they ask, to support privacy laws like GDPR.
What does WhatsApp charge?
Meta charges for business messages by type and country, billed to your own WhatsApp Business account. Your Buddy plan is separate, and every feature on this page is part of it.
Consent & trust works with everything else in Buddy.
See the Buddy AppBuild a WhatsApp list people are glad to be on.
Join the waitlist and start collecting consent the right way from day one.
Recorded
Handled instantly
Replied START
High