Buddy is independent from Meta and WhatsApp.
WhatsApp is a trademark of its respective owner. Use of the WhatsApp Business Platform remains subject to Meta's applicable terms, policies, pricing and availability.
Some outcomes depend on third-party platform systems.
Message delivery, account status, template approval, pricing, conversation categories and platform availability may depend on Meta and WhatsApp systems outside Buddy's control.
Business Platform rules
Customers using Buddy must follow the WhatsApp Business Platform terms, commerce policy, business policy, template requirements and messaging rules that apply to their account.
Pricing and fees
Meta may charge WhatsApp messaging fees separately from Buddy software fees. Costs can vary by country, account and message category.
Account and template status
Business verification, phone number status, template approval, rate limits and account quality may affect what customers can send.