Buddy
Buddy integrations

Connect your store once. Let WhatsApp do the follow-up.

Orders, carts, signups and payments from the tools you already use flow straight into Buddy. The right customer gets the right WhatsApp message, and you never export another spreadsheet.

For online stores, creators and social sellers who want every order to start a conversation
A shop owner taking an order on a tablet at the counter
Thank you, Elena! Your linen set ships today. Here's how to keep it soft for years.10:12
Love it. Is the grey back in stock?
Order paidShopify
Thank-you sent10:12
Replied4 min
Came back after the thank-you
Works withShopifyWooCommerceSquarespaceSelarNestugeBumpa
Technology fromMeta
SCROLL

Whatever you sell on, your customers hear from you on WhatsApp.

Online stores
Order paidThank-you sent
Cart left behindReminder in 1 hour
Back in stockWaitlist told

Stores: every order starts the next one

Shopify, WooCommerce and Squarespace orders become thank-yous, care tips and restock alerts, sent the moment they happen.

Creators and courses
Purchase on Selar · tagged course-buyer

Creators: buyers who actually start

Every Selar or Nestuge purchase gets a warm welcome and the first lesson link, so buyers become fans instead of forgotten logins.

Social sellers
Customers synced from Bumpa
1,280 with consent
bought-twicenew-customerquiet-60-days

Social sellers: your best buyers, first in line

Customers from Bumpa arrive tagged by what they bought, so new drops go to the people most likely to buy again.

A customer paying at a counter with a tablet checkout
She bought on Saturday.The thank-you reached her WhatsApp a minute later. She ordered the matching set on Monday.

Your customers buy in one tool. You chase them from another.

The order lives in your store, the customer's number in a spreadsheet, and the follow-up in your head. By the time you get round to it, the moment has passed.

Exporting customers every week and uploading them somewhere else.
Carts left behind that nobody follows up while the customer still cares.
Copy-pasting the same order update to customers one by one.
With Buddy, your store tells Buddy what happened, and the right WhatsApp message goes out on its own.

Three clicks to connect. Then it runs by itself.

No developer, no code. Connect your tool, pick what comes across, and choose what happens next.

1

Connect your tool

Pick your store or platform, sign in, and approve access. Buddy is connected in under a minute.

ShopifyConnected
SelarConnect
WooCommerceConnect
2

Choose what comes across

Orders, carts and products become tags and audiences. Consent travels with every customer.

What arrives in Buddy
Order paidtag: customer
Second ordertag: bought-twice
Checkout started, not paidcart reminder
No WhatsApp consentNever messaged
3

Messages follow every moment

Thank-yous, cart reminders and restock alerts go out the moment they're needed, and replies land in one inbox.

Automation · After the first order
When: order paid in Shopify
Send thank-you and care tips
Wait 14 days
Send WhatsApp message: "Ready for a refill?"

The messages your store sends while you sleep.

Carts that come back.

An hour after a checkout stalls, a friendly WhatsApp message with the cart link. It stops the moment they pay.

Daniel K.Paid
Checkout started · 14:02
Reminder read · 15:04
Order paid · 15:31

Restocks that sell out again.

Everyone who asked for the grey set hears the moment it's back, before you post it anywhere.

Back in stock · Linen set, grey
SentReadClicked
"

Buying from you isn't permission to message. Only customers who said yes ever hear from you.

"Can I change my size?"Question

Replies sorted for you.

Questions, buyers and "not now" arrive labelled in one inbox.

Win back the customers who went quiet.

Sixty days without an order? A personal note and something they'll like brings them back without a discount war.

Lucas M.quiet-60-days
Last orderCeramic mugs · August
MessageNew glaze, picked for you
ResultOrdered again

See which messages sell.

Clicks and orders after every send, so you know what to send next.

Your data, only what you choose.

Pick the fields that come across. Nothing else leaves your store.

What sellers ask before they connect.

Anything else, ask Sarah.She reads and replies to every message.
Ask a question
Will Buddy message every customer in my store?

No. Only customers who agreed to hear from you on WhatsApp are ever messaged. Buddy keeps each customer's consent and source with their record, and one word from them stops everything.

Do I need a developer to connect my store?

No. You sign in to your store from Buddy, approve access and choose what comes across. It takes a few minutes and no code.

What information comes across from my store?

Only what you pick: customers, orders, checkouts and products. You decide which fields become tags and audiences in Buddy.

Can messages go out automatically after an order?

Yes. An order, a stalled checkout or a product coming back in stock can start an automation that sends the right WhatsApp message, waits, and follows up.

My tool isn't listed. Can I still use Buddy?

Yes. Import customers who already said yes, add an opt-in form to your website, or send customers to Buddy from your own system with the Buddy API. And tell us what you use: we add new tools based on what sellers ask for.

What does WhatsApp charge for these messages?

Meta charges for business messages by type and country, billed to your own WhatsApp Business account. Your Buddy plan is separate, and integrations are included.

Let every order start a conversation.

Join the waitlist and tell us where you sell. We'll set up your store's first messages with you.

Inside a clothing boutique