Buddy

Stop messaging customers one by one. Send once, watch them reply.

Your emails go unread and one-by-one WhatsApp eats hours of your day. Buddy sends to everyone who said yes, shows who read it, and brings every reply into one inbox.

Maya Chenonline
TODAY
Type a message
New subscriber
QR code · just now
Reply · Interested
Maya C. · 9:04
WhatsApp message scheduled
Linen restock · Fri 9:00
Technology from Meta
Built on the official WhatsApp Business Platform
Four ways people join your list
Opt-in page QR code Website widget Import

Your customers aren't ignoring you. They're ignoring the Promotions tab.

Email lands in a tab they rarely open. Texting people one by one eats hours. A WhatsApp message reaches everyone who said yes, in the chat they check all day, and every reply comes back to you.

Today

Send it, hope, then copy-paste.

  • The email goes out Tuesday morning and lands straight in the Promotions tab.
  • Opens trickle in over a week. Replies hit a no-reply address and go nowhere.
  • The same message goes to everyone, whatever they actually came to you for.
  • On WhatsApp you paste the same text to one contact at a time, for hours.
  • An open rate gives you a number. It never tells you who's ready to buy.
With Buddy App

Send once. Watch it get read.

  • People join from a page, a QR code, your website or an import. Every yes is saved with its source.
  • Your WhatsApp message reaches only the people tagged for it, greeting them by name with a photo on top.
  • Sent, delivered, read. You see each one happen, person by person.
  • Replies land in one inbox, sorted into Interested, Question and Purchased, so anyone on the team can answer first.
  • Someone writes STOP and they're out. The consent ledger records it.

Collect, send, answer. Without the hours.

Three steps inside Buddy. No spreadsheet, no exports, no personal phone, no pasting the same text again.

1

Invite

Share your opt-in page, link or QR code, or import contacts who already said yes. Every subscriber arrives with consent and source saved.

SubscribersNew today
Your opt-in pageusebuddy.app/linenhouse
Maya ChenOpt-in page · Mon
Marcus ReidQR code · just now
Elena RossiImport · Sun
2

Send once

Pick a tag, choose an approved template and check a preview that looks exactly like WhatsApp. Send now or pick the hour.

New WhatsApp message · Linen restock
AudienceTag: linen
Templaterestock_alert · Approved
ScheduleFriday 9:00
3

Reply

Watch sent turn into delivered, then read. Replies arrive in one inbox sorted by intent, and you answer in the thread.

Linen restock · after the send
SentDeliveredReadReplied
Maya: "YES please"Interested
Reply from the inbox

Every job you give email, done better on WhatsApp.

A list where every single name said yes.

Share one link, print one QR code, add the widget to your site, or import contacts who already agreed to hear from you. Each person arrives with when and where they joined, so you can always show their yes.

Opt-in pageQR codeWebsite widgetImportConsent ledger
New WhatsApp message
ToTag: linen
Templaterestock_alert · Approved
HeaderImage
NameFirst name, from the profile
Friday 9:00Schedule

Your restock lands like a message from a friend, not a mailshot.

Pick the audience by tag, start from an approved template, add a photo and the person's first name, and see it exactly as WhatsApp will show it. Send now or schedule it.

Nobody replies to a marketing email. They reply to a WhatsApp message.

Every answer lands in one inbox, grouped as Interested, Question, Purchased, Follow up or Not now, and stays linked to the WhatsApp message that prompted it. You reply in the thread, and so can anyone on your team.

A shop owner, smiling
InboxInterestedQuestionPurchased
Maya ChenYES please. The sage one if you have it.Interested
Marcus ReidDo you ship abroad?Question
Elena RossiPaid just now, thank you!Purchased
A shop owner serving a customer who is checking her phone
Automation · Welcome
When: New subscriber
Send template: welcome_hello
Wait 2 days
Branch: replied Interested?Yes → Add tag: warmNo → Stop

Follow-ups run while you serve customers.

A new subscriber gets a welcome within minutes. A keyword gets its answer. A reply marked Interested gets a nudge two days later. Build it once on the canvas, with waits and branches, and let it run.

Five WhatsApp messages your customers actually answer.

A warm welcome

Someone scans your QR code and gets a hello by name within minutes.

Trigger · New subscriber

Launch or restock day

One WhatsApp message to the people tagged for that product, with a photo on top and their name up front.

WhatsApp message · Tag: linen

The night-before reminder

Goes out the evening before, to exactly the people booked in, in the chat they actually see.

WhatsApp message · Scheduled

Instant answers

Someone sends PRICE or HOURS and gets the answer straight away, even at 2am.

Trigger · Inbound keyword

Follow up the maybes

Everyone who replied Interested but didn't buy gets one friendly nudge two days later.

Trigger · Reply categorised

Everything your WhatsApp list needs, in one place.

Subscribers, consent, messages, replies, automations and number health, together in one workspace on the official WhatsApp Business Platform.

Know who's on your list, why they joined and what they want next.

Consent ledgerEvery yes, with when and where. STOP is handled for you.
Templates synced with MetaWrite a template once, submit it, and see its status and quality in one list.
Automations canvasTriggers, waits and branches, laid out where you can see them.
Team rolesInvite your team by email. Everyone replies as the business, from one inbox.
WhatsApp healthYour number's quality rating and sending limit, always in plain view.
"

Nobody hears from you unless they asked to. That's exactly why they read it.

Inbox and ResponsesThreads for talking. Intents for knowing who to call back first.
Your list is yours. Export subscribers and results whenever you like.
Sending something else?Tell us what you send customers and how often. We'll show you how it looks on WhatsApp. Tell us

Three things people ask before they bring their list over.

Could my number get banned?

Buddy runs on the official WhatsApp Business Platform, and everyone on your list chose to be there. STOP works the moment it arrives, and your number's quality rating sits in Buddy where you can check it any time.

What does each message cost?

Meta charges for business messages by type and country. Your Buddy plan is separate from that.

Can I keep my number?

Yes. Connect the WhatsApp Business number your customers already know, or a fresh one. If it runs in the WhatsApp Business app today, we'll walk you through moving it.

Still deciding?

Anything else, ask Sarah. She reads every message and writes back herself.

Ask a question
What is Buddy App?

The workspace where your WhatsApp list lives: subscribers and their consent, audiences and tags, every WhatsApp message, the inbox, automations and results. It runs on the official WhatsApp Business Platform.

How do people join my list?

Through your opt-in page and link, a QR code you can print, a sign-up widget on your website, or by importing contacts who already agreed to hear from you. Every subscriber is saved with where and when they joined.

What is a WhatsApp message?

The message you send to an audience: a launch, a restock, an offer, a reminder. You build it from an approved template, preview it exactly as WhatsApp will show it, then send it now or schedule it.

Can I write whatever I like?

Yes. Build a WhatsApp message from a template Buddy keeps synced with Meta, or write freely to anyone on your list from the inbox, any time. Every message stays in the same thread.

What happens when someone replies STOP?

They're opted out straight away and the consent ledger records it. They won't get another WhatsApp message unless they choose to join again.

Can my team use it with me?

Yes. Invite teammates by email and give each one a role. Everyone answers from the same inbox as the business, and you can export your subscribers and results any time.

Send once. Hear back from everyone who cares.

Join the waitlist, tell us what you sell, and we'll show you how your next message looks on WhatsApp.

Two people holding a green sign
New subscriber
QR code
Reply · Interested
Inbox
WhatsApp message scheduled
Friday 9:00
Welcome sent
Automation