Buddy

Your best Bumpa buyers hear about every drop first.

Posting a new drop and hoping the right people see it is exhausting. Connect Bumpa to Buddy and payment confirmations, order updates and new arrivals reach your customers on WhatsApp, sorted by what they love.

BumpaBuddy
Zoe Bennettonline
TODAY
Type a message
Payment received
Bumpa · just now
Order created
Instagram order
Low stock
3 left · Two-piece set
Technology fromMeta
Built on the official WhatsApp Business Platform
How Bumpa connects to Buddy
BumpaBumpa API keyOrder and payment eventsCustomers and stock

You already sell on WhatsApp. You just do it one chat at a time.

Bumpa keeps your orders, customers and stock in one place. Telling customers about them still means typing the same message over and over. Buddy sends it to the right people at once.

Today

Every update typed by hand.

  • Confirming payments one chat at a time.
  • Broadcasting new drops to everyone, hoping the right people see.
  • Losing track of who asked to be told when it's back.
  • Regulars who go quiet without you noticing.
  • Hours a day in WhatsApp instead of growing the business.
With Bumpa and Buddy

Every update sent for you, to the right people.

  • Payment confirmed on WhatsApp the moment it lands.
  • New drops sent first to customers who bought that style.
  • "Almost gone" alerts when stock runs low.
  • Quiet regulars nudged back with something they'll like.
  • Your time back for sourcing, styling and selling.

Connect Bumpa once. Then let it run.

Paste your Bumpa API key into Buddy, choose what comes across, switch on your messages.

1

Connect

Copy your API key from the Bumpa web app and paste it into Buddy. Buddy subscribes to your orders, payments, customers and stock.

BumpaConnect Bumpa
sk_live_••••••••••••4f2a
Find your API key in the Bumpa web app. Buddy only uses it to read orders, customers and stock.
Connection
2

Choose

Choose which Bumpa events and fields Buddy may use. Each order lands on the right customer.

Bumpa → Buddy
Payment receivedTag: customer
Order createdOrder update
Low stockAlmost-gone alert
Delivery addressNot shared
3

Send

Turn on the journeys you want. Messages carry the customer's name, the item and the amount.

Automation · Payment confirmed
When: payment received
Send: thank-you + packing
Wait 14 days
Send: what's new for them

How Bumpa and Buddy work together.

Buddy connects with your Bumpa API key and subscribes to Bumpa's real-time events. When an order, payment, customer or stock change happens, Buddy updates the profile and sends the message you set.

BumpaBumpaSomething happens
BuddyBuddyChecks consent, picks the message
WhatsAppRead in minutes, answered in the thread

What Bumpa tells Buddy, and what happens next

Order createdAdds the order to the customer's profile and confirms you've got it.
Payment receivedSends the payment confirmation and tags them with what they bought.
Customer createdBrings the new customer into Buddy, ready to be invited to your WhatsApp list.
Inventory lowTells the people who bought or asked about the item that only a few are left.

What Buddy reads

Customer name and phone
Orders, items and amounts
Payment status
Stock levels

What it never touches

Your Bumpa password
Bank or payout details
Anything you leave unticked

Where the WhatsApp yes comes from

Share your Buddy opt-in link in your Instagram bio, on your Bumpa storefront and on receipts: "Get new drops on WhatsApp." Customers tap, say yes, and Buddy matches them to their Bumpa orders by phone number.

On connect, Buddy brings in your Bumpa customers and their order history, so audiences like "bought three or more times" are ready on day one.

Messages that know what happened in Bumpa. That's why they get read.

Payments confirmed without lifting a finger.

The moment Bumpa records a payment, the customer gets a thank-you and a packing update on WhatsApp. No more typing "received, thank you!" fifty times a day.

Payment receivedOrder createdOrder updates
BumpaOrder #5530Paid
Zoe B. · Two-piece setBumpa · 12:29
A shop owner serving a customer who is checking her phone
Three or more orders
Repeat buyerBought: setsOpted in

Drops that go to the people who'll buy.

Build audiences from Bumpa order history, like everyone who bought a two-piece or ordered three times, and send new arrivals there first. Your regulars get first pick and you sell out faster.

Turn low stock into quick sales.

When Bumpa says an item is running low, Buddy tells the customers who bought or asked about it. A short "only 3 left" message moves the last pieces without a discount.

Almost gone · automatic

Only 3 of the green two-piece left, Zoe. Want one before they're gone?

To: Asked about: Green setSend
Read within the hour

5 journeys you can switch on the day you connect Bumpa.

Payment confirmation

Thank-you and packing update the moment the money lands.

Trigger · Payment received

New drop, regulars first

Early access for customers who bought that style before.

Trigger · You press send

Almost gone

A short heads-up to people who wanted it.

Trigger · Inventory low

New customer welcome

A hello and what to expect, right after their first order.

Trigger · Customer created

Win back quiet regulars

Sixty days without an order? Something picked for them.

Trigger · No order in 60 days

Three things Bumpa sellers ask before connecting.

Does buying on Bumpa count as a WhatsApp yes?

No. Buddy asks for the WhatsApp opt-in separately and records where and when it came from. Bumpa data adds context to people who said yes, and never adds anyone to your list.

My customers already chat with me on WhatsApp. What changes?

Your chats stay personal. Buddy handles the messages that go to many people at once, like confirmations, drops and restocks, so you're not typing them one by one.

Is my Bumpa API key safe?

Yes. Buddy stores it encrypted and only uses it to read orders, customers and stock. You can remove it from Buddy or reset it in Bumpa at any time.

Questions about Bumpa and Buddy.

Anything else, ask Sarah.She reads every message and writes back herself.
Ask a question
How do I connect Bumpa to Buddy?

Copy your API key from the Bumpa web app, paste it into Buddy and choose which events and fields Buddy may use. Buddy subscribes to your order, payment, customer and stock events.

Which Bumpa events can start a message?

Order created, payment received, customer created and low inventory. Each can start a journey or add a customer to an audience.

Does Buddy import my existing Bumpa customers?

Yes. On connect, Buddy brings in your customers and their order history. Only customers who opted in to WhatsApp are ever messaged.

How do customers opt in?

Through your Buddy link in your Instagram bio, on your Bumpa storefront or on receipts, or a QR code at your pop-up. Each yes is saved with its source.

Can I still chat with customers myself?

Of course. Replies to Buddy messages land in your Buddy inbox, where you or your team can answer them personally.

What does WhatsApp charge for these messages?

Meta charges for business messages by type and country, billed to your own WhatsApp Business account. Your Buddy plan is separate, and every integration is included in it.

Sell in more than one place?

All integrations

Every connection feeds the same audience, so a customer who buys on two tools is still one person in Buddy.

Let your best customers hear it first.

Join the waitlist and your first Bumpa journey can be running the day you connect.

A shop owner serving a customer who is checking her phone
Payment received
Bumpa
Thank-you sent
WhatsApp
Low stock
3 left
Sold out
In a day