Buddy
Buddy for communities

Stop shouting into a muted group chat. Fill the room.

Invitations, renewals and member news get buried in a busy chat or an unopened email. On WhatsApp, each one reaches the members it concerns, gets read in minutes and is answered in private.

For organisers, chapter leads and membership teams at networks, clubs and alumni groups
Members at a community event with confetti in the air
Hi Maya, the September meetup is Thursday at 6pm at The Loft. Reply YES and we'll save you a seat.9:05
YES, bringing a colleague!
Opted inQR at the meetup
Read2 min
Replied4 min
Renewed after one reminder
How your members join QR at events Website widget Opt-in page Import with consent
Technology from Meta
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Events, chapters and the membership desk, all on one channel.

Events
Invited → turned up, September meetup
InvitedReadReplied YESTurned up

Events: invitations that fill the room

The invitation goes to the chapter that can actually come, gets read the same morning, and the YES replies tell you how many chairs to set out.

Chapters
Read within the hour

Chapters: the right news for the right city

A venue change in Berlin reaches Berlin, not the whole network. Members read it within the hour, and nobody turns up at the old address.

Membership
"Can I bring a guest?"Question
"Renewing now, thanks"Interested
"Still no member badge"Follow up

Membership: every reply in one inbox

Replies arrive sorted by what members mean, a question, a yes, a problem, and get answered in the same thread. Nobody copies RSVPs into a spreadsheet again.

Members laughing together in a library
She joined in January.Three member emails sit unopened. Your WhatsApp invite was read in two minutes and answered with YES.

Your members don't skip the meetup. They miss the message.

The group chat is muted, the member email is filtered, the forum post sinks. The same member opens WhatsApp dozens of times a day and answers in seconds.

The venue change sinks under eighty messages in a group chat half the members have muted.
New members, lapsed members and volunteers all get the same email.
RSVPs arrive by email, by DM and on a shared phone, then get copied into a spreadsheet.
With Buddy, members opt in at the door or online, each update goes to the chapter it concerns, and every reply lands in one inbox.

From the front door to their WhatsApp in three steps.

A QR code at the door, an opt-in link in your welcome email. Everything after that happens inside Buddy.

1

Opt in at the door

A member scans the QR at the meetup or ticks a box on your opt-in page. Buddy records the consent and where it came from.

Opt-in page · City MakersQR · meetup
Event invitations
Member news and renewals
Volunteer calls
Maya Chen · consent recorded · Thu 18:40
2

Group by chapter and interest

Tags become audiences: London chapter, volunteers, renewal due this month, joined this quarter.

Audiences
London chapterChapter
VolunteersInterest
Renewal due this monthReminder
Opted outNever messaged
3

Send, automate, answer

The welcome sends itself. Invitations go out as a WhatsApp message. Every reply comes back to one inbox.

Automation · Welcome a new member
When: new subscriber · tag "new member"
Wait 1 day
Send WhatsApp message: "Your first meetup is Thursday"
Maya replied "YES" → tag "attending"

Four messages your members read in the first week.

Each one is an approved template with the member's name in it, and every reply comes straight back to you.

Welcome
City MakersCommunity
Trigger · tagged "new member"
Event invitation
City MakersCommunity
Audience · London chapter
Renewal
City MakersCommunity
Audience · renewal due this month
Volunteer call
City MakersCommunity
Audience · volunteers

Plays you set once and leave running.

New members, welcomed and at their first meetup.

A welcome the moment they scan the QR, an invitation to the next meetup, a nudge if they haven't replied. Each flow stops the moment they say yes.

Maya ChenAttending
Opted in · Thu 18:40
Welcome read · Thu 18:42
Invite sent · Mon 9:00
Replied "YES" · flow stopped

Invite the chapter, not the whole network.

Tag members by chapter and interest, send the invitation to the people who can actually come, and see who read and replied within the hour.

WhatsApp message · Berlin meetup
SentDeliveredReadReplied
"

Members join at the door or online and can leave with one word. Buddy keeps both on record.

"Can I bring a guest?"Question

Every reply, sorted by what members mean.

Interested, question, follow up, not now. Your team answers in the thread.

Consent your committee can stand behind.

Every opt-in is recorded with where and when it happened, a QR at the meetup or your opt-in page. One word from a member stops every message, and that is recorded too.

Maya ChenOpted in
SourceQR · September meetup
RecordedThu 18:40
Opt-out wordSTOP, honoured instantly

Roles for organisers, chapter leads and the membership desk.

Invite the team. Each person sees only what they need.

Number health, at a glance.

WhatsApp's quality rating and messaging limits for your number, inside Buddy.

Another channel? The questions your committee will ask.

Anything else, ask Sarah.She reads and replies to every message.
Ask a question
Isn't this just another group chat?

No. A WhatsApp message is a one-to-one message from your community to each member, with their name in it, no group to mute and no side threads. Members reply privately, and their replies land in your inbox, not in front of everyone.

How do members opt in?

By scanning a QR code at your event, through an opt-in page you link from your welcome email or website, or with a widget on your site. You can also import members who already said yes. Consent and its source are recorded every time.

Can we send to one chapter or one interest group?

Yes. Tag members by chapter, interest, role or membership status, and any tag or combination becomes an audience. The Berlin meetup goes to Berlin; the volunteer call goes to volunteers.

What happens when a member replies?

Replies arrive in one inbox, sorted by what they mean: interested, question, follow up, not now. Your team answers in the thread, and an automation can tag the member or stop a sequence the moment they reply.

How does a member leave?

With one word. A member replies STOP and is never messaged again. Buddy records the opt-out next to the opt-in, so your committee can see both.

What does WhatsApp charge for these messages?

Meta charges for business messages by type and by the member's country. Your Buddy plan is separate from that.

A full room of members who saw the invite.

Join the waitlist and tell us about your community. We'll send back the plays that fit it.

Two organisers high-fiving at a desk