Buddy for dealerships
Stop losing their next service to someone else.
The reminder letter arrives late and the email sinks into promotions, so they book wherever is nearest. On WhatsApp they read it on the day and book with one reply.
Made for dealers, garages, service centres and rental fleets
Service, sales and the front desk, finally answering from one place.
Service: a workshop full from replies
Reminders go out ahead of each due date, by model and last service. Customers answer with a day, and the diary fills from their replies.
Read within the hourSales: test drives booked the day it lands
Buyers who asked for a model hear the day it reaches your forecourt, and book a test drive before it's even listed online.
"Is my car ready?"Question"Book me in Thursday"Interested"Call me about the quote"Follow upFront desk: a quieter phone all afternoon
Replies arrive sorted by what people mean, a booking, a question, a quote to chase, and get answered in the same thread. "Is my car ready?" stops tying up the line.
Her service was due on the 3rd. The letter arrived on the 9th.Your WhatsApp reminder was read in five minutes, and she booked with a reply.
Drivers don't forget their car. They forget your letter.
Letters arrive late, emails sink into promotions, missed calls go to voicemail. The same driver opens WhatsApp all day long and answers in seconds.
From a scan at the desk to a booked bay in three steps.
Customers scan a QR code while they pay. Buddy handles everything after the scan.
One scan while they pay
A customer scans the QR on the counter and picks what they'd like to hear about. Buddy saves the consent and the source.
Your car, on WhatsAppSort by car and due date
Tags turn into ready audiences: service due this month, inspection due, model, buyers waiting on a car.
Service due this monthReminderInspection due next monthReminderAsked about hybridsNew stock
Opted outNever messagedSend it, then let it run
Reminders go out as a WhatsApp message on the day you choose. A reply with a day gets tagged, the desk is told, and the customer hears back.
Notify the service deskFour messages a dealership sends in its first week.
Each one carries the customer's name and their car, and every reply comes straight back to you.
Harbour MotorsBusiness accountHarbour MotorsBusiness accountHarbour MotorsBusiness accountHarbour MotorsBusiness accountSet them up once. They run every week.
Every service due, booked with one reply.
Reminders go out by model and last service date. A reply with a day gets tagged, the desk is told, and the customer hears back in the same thread.
Sofia L.BookedThe car they asked for, the day it lands.
Tag people by the model they're after, send each arrival to that group, and see who read and replied within the hour.
Customers say yes at your desk and leave with one word. Buddy records both, every time.
"Is my car ready?"QuestionEvery reply, sorted before you read it.
Interested, question, follow up, not now. Your team answers right in the thread.
Consent saved for every single customer.
Every opt-in is saved with where and when it happened. If a customer replies STOP, that's recorded the moment it arrives.
Sofia L.Opted inThe right view for sales, service and desk.
Invite your team. Everyone sees just their part.
Your number, kept healthy.
See your WhatsApp quality rating and messaging limit without leaving Buddy.
Worried it feels like spam? Only people who said yes hear.
Anything else, ask Sarah.She reads and replies to every message.
Can a garage or dealership message customers on WhatsApp?
Yes, once they've said yes. Buddy runs on the official WhatsApp Business Platform. Every opt-in is recorded with where it came from, and a customer who replies STOP is opted out on the spot. Meta's messaging policies apply.
How do customers sign up?
They scan a QR code at the service desk or in the showroom, use your opt-in page, or tick the box in the widget on your website. You can also import customers who already agreed to WhatsApp updates.
How do reminders go out at the right time?
Tag customers by last service date, inspection month and model, then schedule a WhatsApp message to each group. When a car comes in for its service, update its tags in Buddy and it joins the right group for next time.
Can the desk tell a customer their car is ready?
Yes. Your team writes it from the inbox, whenever the car is done, in the same thread as the booking. The customer replies right there, and the desk sees it.
How does Buddy handle customer data?
Buddy is built for GDPR. You choose which fields come in, consent and opt-outs stay on record with their source, and our DPA and privacy policy set out the rest.
What does it cost to send a message?
Meta charges for business messages by type and country. Your Buddy plan is separate from that.
Every bay booked. Every customer still yours.
Be first to send service reminders on WhatsApp. Tell us about your garage and we'll suggest the plays that fit.
Harbour MotorsBooked